Prescription Refill

Automate Your Prescription Refills

This application allows callers to order their prescription refills through an automated system.

Callers are prompted to enter their prescription number. Prescription number is verified as refillable by checking the Pharmacy host database.
 
If the application can not be refilled the system will speak a message to the caller advising them to contact their physician or call the pharmacy for further explanation. Valid refill requests will be down loaded to a printer showing prescription number, date, and time of call. Pharmacist uses list as priority on refilling prescriptions. Multiple prescription numbers can be entered on the same call.
 
OPTIONS:
 
-If voice mail is available the caller can leave a message
-System can print prescription labels
-System can provide pricing
-System can estimate the time the prescription will be ready for pick-up.

What is included?

Software package
Administration Manual and training
Standard Reports
Warranty - 90 days

System Requirements:

Interactive Voice Response (Avaya Interactive Response or Voice Portal) Hardware
Call your Accuvoice Representative for the supported software releases.

Key Benefits

Automates manual process
Simple to maintain
More efficient and cost effective

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Thank you for your interest in The Prescription Refill application.
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