Real-Talk
Real-Talk for Real Flexibility

Real-Talk from Accuvoice Inc. helps real estate offices provide a complete line of services to their customers. This package is modular it gives you the flexibility to "pick and choose" the functionality that your office needs. In addition to the various modules, you can add ANI capture to identify callers for target marketing. Plus, voice mail can be added to give your brokers round-the-clock availability to customers. The various modular functions are briefly outlined below.
 
Property Information--callers can hear property listings by:
   -- sign code
   -- house number only
   -- geographic region
   -- price range
   -- feature description, i.e., number of bedrooms, baths, etc.
 
Transfers--callers can transfer to other extensions/applications, such as:
   -- mortgage company
   -- listing realtor
   -- general real estate information line
   -- insurance company
   -- title company
   -- bulletin board
Fax--callers can request fax copies of:
   -- listing(s)
   -- Realtor's resume
   -- general real estate information

How does it work?

Depending on the modules selected, this application will perform a variety of functions. Essentially, Real-Talk plays menus and prompts callers to make selections using their touch-tone phones (speech recognition is optional). The system can prompt callers for additional details, play pre-recorded descriptions, even fax information back to the caller.
The system is simple to administer from any touch-tone phone. To ensure security, all administrative functions require a PIN.

What is included?

Real-Talk software
administration manual and training
standard reports
warranty--90 days
Options: speech recognition, Text-to-Speech, ANI capture, and voice mail capabilities
System Requirements:

Interactive Voice Response (Interactive Response or Voice Portal) Hardware

Key Benefits

Offers prospective clients access to listings without talking to a broker.
Works 24 hours a day at your clients convenience
Brokers can call in and find other properties in the same neighborhood if the cliet likes the location but prefers another property to the one being shown.

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